Privacy Policy

🔒Introduction

AutoViral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at autoviralapp.com and our desktop application (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

📊Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Name, email address, username, and password when you create an account
• Payment Information: Billing address and payment details processed securely through Stripe (we do not store full credit card numbers)
• Profile Information: Any additional information you choose to add to your profile
• Support Communications: Messages and information you provide when contacting our support team

Information Collected Automatically

When you access our Service, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Pages visited, features used, time spent on the Service, click patterns
• Log Data: IP address, browser type, access times, referring URLs
• Connected Device Metrics: Number of devices connected, automation statistics (aggregated)

Third-Party Analytics

We use third-party analytics services to understand how users interact with our Service:

• Google Analytics: Website traffic and usage patterns
• Facebook Pixel: Advertising effectiveness and conversion tracking
• TikTok Pixel: Advertising analytics and conversion measurement

⚙️How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process transactions and send related information (receipts, confirmations)
• To send administrative messages, updates, and security alerts
• To respond to your comments, questions, and support requests
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues or fraud
• To personalize and improve your experience
• To send promotional communications (you can opt out at any time)

🤝Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf:

• Stripe: Payment processing
• Email Services: Transactional and marketing emails
• Analytics Providers: Website and app analytics
• Cloud Hosting: Data storage and infrastructure

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

Business Transfers

If AutoViral is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

🛡️Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit using SSL/TLS
• Secure password hashing and storage
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• CSRF protection on all authenticated endpoints

🗄️Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you cancel your subscription, we retain your account data for 30 days to allow for reactivation. After this period, your data will be deleted or anonymized, except where retention is required by law.

✅Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Where processing is based on consent, you may withdraw it

To exercise these rights, please contact us at support@autoviralapp.com.

🍪Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze how you use our Service
• Deliver targeted advertising

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

👶Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

🌍International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

📝Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

💬Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@autoviralapp.com
• Telegram: @autoviralsupport
• Discord: Join our community server